Privacy Policy

Your Privacy Matters

Effective date: November 24, 2025

Thank you for visiting https://bernetbitumen.com/ (the “Website”).
This Privacy Policy explains, in a clear and transparent way, how Bernet Pars Bitumen Company (“Bernet Bitumen,” “we,” “us,” or “our”) collects, uses, and protects personal information you may share with us when using our Website.

By accessing or using the Website, you acknowledge that you have read and understood this Privacy Policy.

1. About Bernet Bitumen (Data Controller)

Bernet Bitumen is responsible for how your personal information is collected and used through this Website.

Office Address: Unit 5, No 107, 6th Boostan St., Pasdaran Ave., Tehran, Iran
Factory Address: 20th KM Qom–Tehran Highway, Mahmoud Abad Industrial Park, Iran
Email: info@bernetbitumen.com | sales@bernetbitumen.com

2. What Information We Collect

We only collect information that is necessary to communicate with you, improve our Website, and provide our services.

2.1 Information you provide directly

When you contact us through forms or email, we may collect:

• Your name
• Your email address
• Your company name (if you provide it)
• Your subject and message
• Any additional details you choose to share

This information is collected so we can respond properly to your inquiry.

2.2 Newsletter subscription information

When you sign up for our newsletter, we collect:

• Your email address
• Any optional details you add (such as name or company)

We use this information only to send you company updates, product news, and occasional marketing communications. You may unsubscribe at any time by clicking the unsubscribe link included in every email.

2.3 Information collected automatically

When you browse the Website, some information is collected automatically, such as:

• IP address
• Browser and device type
• Operating system
• Pages you visit and how long you stay
• Referring pages or links
• Approximate location (city/country level)

This data helps us understand how visitors use the site and how we can improve it.

2.4 reCAPTCHA (spam protection)

To protect our forms from spam and abuse, we may use Google reCAPTCHA.
This tool analyzes user behavior to confirm that submissions are made by real people.
Google may collect device and usage data for this purpose, in line with Google’s own privacy rules.

3. How We Use Your Information

We use your personal information for the following purposes:

• To respond to your messages, quotation requests, or partnership inquiries
• To communicate with you about our products and services
• To send newsletters if you have subscribed
• To improve Website performance, content, and user experience
• To keep the Website secure and prevent fraud or spam
• To comply with applicable legal obligations

We do not use your information for purposes unrelated to your interaction with us.

4. Legal Grounds for Processing (where required)

Depending on the laws that apply to you, we process personal data based on:

• Your consent (for example, when you subscribe to the newsletter)
• Legitimate business interests (such as responding to inquiries or improving the Website)
• Contractual necessity (when you request information related to a potential order or cooperation)
• Legal obligations (where the law requires us to keep records or share information)

5. Cookies and Analytics

5.1 What cookies do

Cookies are small files placed on your device to help the Website work properly and to improve your experience.
We use cookies to:

• Enable basic Website functions
• Remember preferences where relevant
• Measure and understand Website traffic
• Support security systems

You can disable cookies through your browser settings. Please note that some parts of the Website may not function correctly without them.

5.2 Google Analytics

We use Google Analytics to understand how visitors interact with our Website.
This helps us improve design, content, and performance.

Google Analytics may collect information such as:

• Pages visited and time spent
• Clicks, scrolling, and navigation patterns
• Device and browser type
• Approximate location (city/country level)
• Anonymized IP-related data

Google processes this data on our behalf, and it may be stored on servers outside your country.
Opt-out option: You can stop Google Analytics from tracking you by blocking analytics cookies in your browser or using Google’s opt-out tools where available.

6. When We Share Information

We do not sell or rent your personal information.

We may share limited data only in these situations:

• With trusted service providers who support Website hosting, security, analytics, or email delivery
• With Google Analytics and reCAPTCHA as described above
• If required by law, court order, or official request
• If necessary to protect our legal rights, safety, or Website security
• In a business transfer (such as merger or acquisition), with proper protections

7. International Data Transfers

We operate in Iran, and your data may be processed in Iran or in other countries where our service providers maintain systems (including Google’s infrastructure). When data is transferred internationally, we take reasonable steps to ensure it is handled securely and in line with this Privacy Policy.

8. How Long We Keep Your Data

We retain personal data only for as long as needed:

• Contact and business messages: kept for follow-up and recordkeeping
• Newsletter subscriptions: kept until you unsubscribe or request deletion
• Analytics data: retained according to Google Analytics settings and internal review needs

Once data is no longer needed, it is deleted or anonymized.

9. Your Rights

Depending on your local laws, you may have the right to:

• Request access to your personal data
• Ask us to correct inaccurate information
• Request deletion of your data
• Object to certain uses of your information
• Withdraw consent at any time (for example, by unsubscribing)

To make a request, please contact us at info@bernetbitumen.com.
We may need to verify your identity to protect your privacy.

10. Data Security

We use appropriate technical and organizational safeguards to protect your information against loss, misuse, or unauthorized access. While we take security seriously, no online system can be guaranteed 100% secure.

11. Children’s Privacy

This Website is designed for professional and industrial users. We do not knowingly collect personal data from children. If you believe a child has provided us information, please contact us so we can remove it.

12. Contact Information

If you have questions about this Privacy Policy or how we handle personal data, please contact:

Bernet Pars Bitumen Company
Email: info@bernetbitumen.com | sales@bernetbitumen.com
Office: Unit 5, No 107, 6th Boostan St., Pasdaran Ave., Tehran, Iran

13. Updates to This Policy

We may occasionally update this Privacy Policy to reflect changes in our Website or legal requirements.
Any changes will be posted on this page with a revised effective date. Your continued use of the Website means you accept the updated version.